The supported platforms list is based on the information in the INF file of the driver. Because the accuracy of this information can vary, manually verify that the driver is supported after you import it into the catalog.
After you import device drivers into the catalog, add them to driver packages or boot image packages. You can't import device drivers directly into a subfolder of the Drivers node. To import a device driver into a subfolder, first import the device driver into the Drivers node, and then move the driver to the subfolder. Expand Operating Systems , and select the Drivers node.
Import all drivers in the following network path UNC : To import all the device drivers in a specific folder, specify its network path. Import a specific driver : To import a specific driver from a folder, specify the network path to the Windows device driver INF file.
Specify the option for duplicate drivers : Select how you want Configuration Manager to manage driver categories when you import a duplicate device driver. When you import drivers, the site server must have Read permission to the folder, or the import fails. Hide drivers that are not in a storage or network class for boot images : Use this setting to only display storage and network drivers.
This option hides other drivers that aren't typically needed for boot images, such as a video driver or modem driver. Hide drivers that are not digitally signed : Microsoft recommends only using drivers that are digitally signed. Enable these drivers and allow computers to install them : Select this setting to let computers install the device drivers.
This option is enabled by default. If a device driver is causing a problem or you want to suspend the installation of a device driver, disable it during import.
You can also disable drivers after you import them. To assign the device drivers to an administrative category for filtering purposes, such as "Desktops" or "Notebooks", select Categories. Then choose an existing category, or create a new category. Use categories to control which device drivers are applied by the Auto Apply Drivers task sequence step.
On the Add Driver to Packages page, choose whether to add the drivers to a package. If necessary, select New Package to create a new driver package. When you create a new driver package, provide a network share that's not in use by other driver packages. If the package has already been distributed to distribution points, select Yes in the dialog box to update the boot images on distribution points.
You can't use device drivers until they're distributed to distribution points. If you select No , run the Update Distribution Point action before using the boot image. If the driver package has never been distributed, you must use the Distribute Content action in the Driver Packages node.
On the Add Driver to Boot Images page, choose whether to add the device drivers to existing boot images. Select Yes in the dialog box to update the boot images on distribution points.
Configuration Manager warns you if the architecture for one or more drivers doesn't match the architecture of the boot images that you selected. If they don't match, select OK. Go back to the Driver Details page, and clear the drivers that don't match the architecture of the selected boot image. For example, if you select an x64 and x86 boot image, all drivers must support both architectures.
If you select an x64 boot image, all drivers must support the x64 architecture. You can also generate a list of drivers by entering any one of these lines into a Command Prompt excluding the notes afterward. Some of the commands in this article may require administrator privileges and an elevated Command Prompt can be opened by right-clicking cmd. While entering any of these commands should produce a list of drivers, each one outputs different information and formatting.
Also note that you can copy one of those lines and then right-click anywhere in your Command Prompt window to paste the text. If that isn't working, right-click the Command Prompt's title bar the Windows bar on top , go to Properties and enable "QuickEdit Mode. By adding another string of text to the end of those commands, the output can be saved to a new text file in a location of your choosing by changing directory path in the command that you enter.
If you want the file saved to your desktop, still be sure to change the username from "TechSpot" to your own:. Microsoft is accelerating Windows 11 rollout due to positive feedback November 20, Microsoft says Windows 11 will be faster in November 19, Windows 11 Build released with new personalization features November 18, Windows 10 will receive major feature updates once a year Mayank Parmar - November 20, 0. Windows 10 KB released with major bug fixes November 9, Microsoft is rolling out dark mode for Windows 10 Search November 5, Any more feedback?
The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. If the device is not Plug and Play, you can refer to the device documentation or contact the device manufacturer for more information.
From Start, search for device manager and select Device Manager from the results. In the Resource Settings list, check to see if there is a question mark next to a resource.
If so, select that resource, and assign it to the device. If a resource cannot be changed, click Change Settings. If Change Settings is unavailable, try to clear the Use automatic settings check box to make it available.
Reinstall the device driver using the Hardware Update wizard. On the menu that appears, choose Update Driver to start the Hardware Update wizard. Windows cannot start this hardware device because its configuration information in the registry is incomplete or damaged. This error can result if more than one service is defined for a device, there is a failure opening the service key, or the driver name cannot be obtained from the service key.
Revert to the most recent successful registry configuration. To roll a system back to the most recent successful configuration of the registry, you can restart the computer in Safe Mode and select the Last Known Good Configuration option, or if you've created a system restore point, you can try restoring to it.
Recovery options in Windows Back up and restore your PC Windows 8. What are the system recovery options in Windows? Windows 7. This error means that Windows is in the process of removing the device. However, the device has not yet been completely removed. This error code is temporary, and exists only during the attempts to query and then remove a device. If that does not resolve the problem, restart your computer.
This starts the Enable Device wizard. This device is not present, is not working properly, or does not have all its drivers installed. The device is installed incorrectly.
The problem could be a hardware failure, or a new driver might be needed. Devices stay in this state if they have been prepared for removal. After you remove the device, this error disappears. This device is disabled because the firmware of the device did not give it the required resources. Enable the device in the BIOS of the device.
For information about how to make this change, see the hardware documentation or contact the manufacturer of your computer. This device is not working properly because Windows cannot load the drivers required for this device. A driver service for this device has been disabled. An alternate driver may be providing this functionality. The translator that determines the kinds of resources that are required by the device has failed. Contact the device hardware vendor for more information about updating your BIOS and how to configure or replace the device.
Windows cannot determine the settings for this device. Consult the documentation that came with this device and use the Resource tab to set the configuration. The device requires manual configuration.
See the hardware documentation or contact the hardware vendor for instructions on manually configuring the device. After you configure the device itself, you can use the Resources tab in Device Manager to configure the resource settings in Windows. Your computer's system firmware does not include enough information to properly configure and use this device.
To use this device, contact your computer manufacturer to obtain a firmware or BIOS update. Please use the computer's system setup program to reconfigure the interrupt for this device. For more information about how to change BIOS settings, see the hardware documentation or contact the manufacturer of your computer.
Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. Windows cannot access this hardware because its service key information in the registry is missing or recorded incorrectly. Windows successfully loaded the device driver for this hardware but cannot find the hardware device.
This problem occurs if you install a driver for a non-Plug and Play device, but Windows cannot find the device. Windows cannot load the device driver for this hardware because there is a duplicate device already running in the system. A duplicate device was detected. This error occurs when a bus driver incorrectly creates two identically named sub-processes known as a bus driver error , or when a device with a serial number is discovered in a new location before it is removed from the old location.
One of the drivers controlling the device notified the operating system that the device failed in some manner. If you have already tried the "Try these steps first" section, check the hardware documentation or contact the manufacturer for more information about diagnosing the problem. Currently, this hardware deviceis not connected to the computer. To fix this problem, reconnect this hardware device to the computer.
This error occurs if a device that was previously connected to the computer is no longer connected.
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